Call routing is the process of directing incoming phone calls to the appropriate destination based on predefined rules. It ensures that calls are efficiently handled and directed to the right person or department.
OVER the last 10 years big business has lost many of the advantages it once had making it increasingly easy for small businesses to compete.
For decades, the majority of startup culture seemed to focus on the activities of businesses based in Silicon Valley. From Listia to Evernote, Silicon Valley is a hotbed for some of the today's most popular tech companies.
Whether you're renting consistent office space or utilize the services of a virtual office, neglecting your office environment is a mistake.
Not sure how much office space per employee you need? Let us help. See what you should factor in, including office layouts and future business needs.
Home-based businesses are quickly becoming the fastest growing form of business start-ups in America. In fact, over half of the 600,000 new businesses founded each year are grown out of someone's home office of basement.
No entrepreneur has ever achieved success without first developing a successful mindset. This mindset builds character, forms positive habits and can eventually help you create success.
No matter your opinion on them, online reviews are crucial for any business. According to surveys, 90 percent of people are influenced by positive reviews, 86 percent are influenced by negative reviews, and 79 percent of consumers trust online reviews as much as personal recommendations.
For most people, a point will come in their career where presentations are expected of them. To some, this will be an opportunity to show off their elocutionary skills, whereas for others it will be a nervous nightmare.
